Lean Administration by Manfacturing Excellence AME - Association for

Author:Manfacturing Excellence AME - Association for
Language: eng
Format: epub
Publisher: Taylor and Francis
Published: 2007-04-15T00:00:00+00:00

Awareness: Need for Change

Sometimes there’s a reluctance to acknowledge the need for lean outside of the production floor. Before launching an attack on waste in office processes, you need to determine what bottlenecks cost time and money (not to mention frustration) in day-to-day activities, said Kristi Huls, president of Successflo, a training group within Antioch. She and Successflo Vice President Jane Mobilia-Witte facilitated the workshop.

Mobilia-Witte suggested that, if you answer “yes” to any of these questions, you should consider implementing a lean program in your office:

Is overtime common?

Is rework a fact of life?

Do employees spend a lot of time compiling, copying, and filing paperwork?

Is there more than one way to perform a task? Is one way better than another?

Do employees spend time searching for files, messages, or packages?

Has the company grown without changing processes?

Have Band-aids® been applied to areas that were broken?

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